Customer Accounts

Privacy Policy

Online Graphics values your privacy. This Privacy Policy explains how we use, share and protect the personally identifiable information that we collect about you.

This Privacy Policy applies to users of this website ( and our online store website ( ). By visiting or using our websites, you agree to this Privacy Policy.

This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the websites. The information collected by these affiliates or third party websites is subject to their own privacy policies.

At Online Graphics we use cookies to: keep track of what items you have in your basket, remember you when you return to our website and to improve your experience on our website. We do not usually store your sensitive or personally identifiable information in cookies we create. All the information we gather from cookies is secure.

We also work with third party companies who may also set cookies on your device during your visit to our website. They use the information collected from their cookies to support ads displayed to you based on your specific interests. They may also use cookies to track ad responses, to measure the effectiveness of advertising or to award incentives to their members.

It’s important for you to know that we have no access to, or control over cookies used by our selected third party companies. We do not share any of your personally identifiable information such as your name, telephone number or address with these companies, except in accordance with our Privacy Policy.

Information We Collect
We collect a variety of information from our customers and visitors to the websites; some information is automatically collected and some you may provide to us when using the websites. We also acquire information from third parties.

Information Collected Automatically:

We automatically collect your IP address, the type of operating system and web browser you use and related information. We also track certain information about your activities on our websites. If you are a registered Online Graphics customer, we link this automatically-collected data to your personal information collected.

Information You Provide Us:

You may provide us with personal information during the use of our websites; we collect your name, e-mail address and password. If you place an order with us, we collect the personal information that you provide to us such as your shipping, billing, and payment information. You may also have the option to store credit card or other payment information.

Additional Information We Collect:

From time to time, we may acquire additional information about our customers from third parties, such as the U.S. Postal Service or Canada Post. We may incorporate this additional information with the existing information we collect about our customers.

Where we Process and Store Data:

Online Graphics processes and stores data in various locations throughout the United States and Canada for back-up and recovery purposes or to enable us to offer you ongoing support. By using the websites and providing us with your personal information, you are consenting to the transfer and processing of your personal information in jurisdictions outside of your home country.

We use third-party advertising companies to serve advertisements on our behalf. These companies may use cookies or tracking pixels to tailor advertisements you see on our websites to track your response and to measure the effectiveness of said advertising. We do not provide or allow any third party companies direct access to any personal information.

Use and Disclosure of Information
We use the information that we collect about you to maintain, improve, and administer our websites.

Deactivation of Your Account:

You may also request deactivation of your Online Graphics account by contacting customer service at Please note that your personal information may remain in our archived records after your account has been deactivated.

Updating Your Personal Information:

If you wish to change your name, e-mail address, password, and/or communication preferences after you have registered, you can access your account in the my account section of the online store website ( ). You may also request these changes by contacting customer service using our online email contact form.

Online Graphics
Customer Care
399-2325 Hurontario Street
Mississauga, Ontario
L5C 4K4

Website Security
We maintain the highest possible website security designed to help us protect your non-public personal information against loss or misuse. Our websites use SSL technology to encrypt your credit card information when you purchase products through our online store.

This Privacy Policy was last updated: October 22, 2019

Privacy Policy © 2019 – Online Graphics ( all rights reserved )

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